All I learned about he CIT – Crisis Intervention Training program was from Memphis, Tennessee, so it’s appropriate that their logo appear here.
This is what police officers have to remember at all times in the line of duty when doing C.I.T. (crisis inervention training)
- safety comes first.
- They have to maintain therapeutic spacing.
- Speak in tones that fit the situation.
- When appropriate, use a non-threatening posture.
- Personalize the situation by using first names.
- Ask how they can help the individual.
- Not be afraid to set calm but firm limits.
- On no account must they validate hallucinations.
- On no account must they internalize the individual’s negative comments.
Of course there is a whole lot more to be learned. Every officer who signs up for the C I T has to do a course and officers who have done so, handle people suffering from a mental illness in a far more human and effective way.